### Inquiry management AI agent

# 80+ hrs to close a ticket? Not if intake works right.

Our AI Agent doesn't send customer inquiries on the scenic route. It recognizes sentiment, digitizes and routes every interaction accurately on capture. The secret to faster resolution hides at the start - before misunderstandings reach your systems and teams.

[Start now](/content/solutions/agents/inquiry-management#content/index.html)

## Benefits of Inquiry management AI Agent

## Keep your org chart invisible to customers

>

85%

**first contact**  
**resolution rate**  
 x  
4  
**drop in average**  
**response time**  
80%  
**escalation load**  
**reduction**

1

## How the inquiry management AI Agent works

## Seamless resolution is decided at intake

### **Scale to millions, without scaling teams**  
Built for high-volume operations. Process millions of inquiries per year from incoming emails, attachments, scanned forms, and digital messages.

### **End manual afterwork**  
No need for BPO handoffs or manual validation tasks. The AI Agent understands language, tone, and intent without templates or keyword lists.

### **Drive action, not confusion**  
Each inquiry is interpreted and classified correctly, then routed to the right system, team, or process without delay.

### **Autonomous by design**  
No rules to maintain. No templates to break. No tedious fine-tuning. Our AI Agent delivers high automation rates from day one and keeps learning.

[Try today](/content/contact/index.html)

## Order Confirmations AI Agent Actions

## Everything you need to find a solution before escalating

- Input management
- Document splitting
- Input validation
- Document routing​
- Document classification
- Intelligent document processing
- Information extraction​
- Field-level translation​
- Image translation
- Information redaction
- Data matching & enrichment
- Master data enrichment
- PO enrichment

[All actions](/content/solutions/index.html)

### Dial up results for any team with autonomous transaction processing

Unleash the potential of your people and business.