Scheduled maintenance is currently in progress. We will provide updates as necessary.
Time: Jul 14, 2026, 17:08 CEST
Status: Scheduled
Hi all,
We'll be performing a short maintenance on Hypatos Insights to improve performance. The service may be briefly unavailable during this time.
⏱️ Expected duration: no longer than 30 minutes
Kind regards.
Investigating — Insights Delays
Date: Jun 1, 2026
Time: 18:30 CEST
Status: Resolved
As per our provider: Issue is resolved.
Time: 16:44 CEST
Status: Monitoring
The provider informed that the root cause was identified and issue was fixed. Connectivity issues should not happen again. We're confirming it with them.
Time: 15:09 CEST
Status: Investigating
We're monitoring an upstream incident with one of our infrastructure providers (ClickHouse) that may affect parts of our Insights system.
The provider has identified the root cause and is working on a resolution.
Performance Degradation in EU Cluster
Date: Mar 16, 2026
Time: 18:04 CET
Status: Resolved
This incident has been resolved.
Time: 14:59 CET
Status: Update
We are continuing to work on a fix for this issue.
Time: 14:59 CET
Status: Identified
We are currently experiencing poor performance during document upload and processing on our EU Cluster.
Our Customer Care and Engineering teams are actively working on it.
Sorry for the inconvenience created.
Scheduled Maintenance: API Gateway Upgrade
Date: Feb 28, 2026
Time: 12:00 CET
Status: Completed
The scheduled maintenance has been completed.
Time: 11:00 CET
Status: In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Time: Feb 23, 2026, 11:51 CET
Status: Scheduled
Dear Customer,
Exciting news from Hypatos! 🚀 Our engineering team is gearing up to upgrade our API Gateway service in the EU production environment. This upgrade is part of our continuous effort to enhance performance, reliability, and security.
The maintenance window is scheduled for Saturday, February 28th, 2026, at 11:00 AM CET. The expected duration is up to 1 hour.
Upgrade of One Main Internal Platform (Kubernetes)
Date: Nov 8, 2025
Time: 14:00 CET
Status: Completed
The scheduled maintenance has been completed.
Time: 10:00 CET
Status: In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Time: Oct 23, 2025, 10:54 CEST
Status: Scheduled
Dear Customer,
Exciting news from Hypatos! 🚀 Our engineering team is performing a major upgrade to our core platform (Kubernetes).