Designing the GBS Operating System (OS): A Blueprint for the Digital Workforce Webinar | Hypatos
Designing the Agentic AI GBS Operating System (OS): A Blueprint for the Digital Workforce
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Webinar |
November 11, 2025
at
4:00 pm
CET
‘Adopt AI’ is now a board-level refrain. But translating that mandate into a scalable strategy demands a blueprint that does not yet exist in the market. What does a digital workforce really look like? How do you begin? And why call it an Operating System?
This webinar will answer those questions head-on. Leading experts will explore the past decade of fragmented GBS automation and its hidden costs, and examine how Agentic AI provides the connective tissue for a true GBS Operating System: a self-learning layer that orchestrates processes across finance, HR, procurement, and customer operations.
Attendees to this webinar will be able to access a roadmap that helps with:
- Defining the vision of a future-proofed digital workforce and the roles that will emerge as manual work with GBS is digitized up to 90% by agents.
- Building a phased rollout, from pilot to enterprise-wide scale, while maintaining control and governance.
- Redesigning jobs so human talent focuses on insight, innovation, and value creation.
If you and your team are tasked with implementing AI, or you are looking to explore what next-generation Global Business Services looks like, this webinar is a must attend!
Speaker:
Dr. Uli Erxleben
Founder & CEO, Hypatos
Dr. Uli Erxleben serves as the Founder and CEO of Hypatos, a company based in Berlin and New York that specializes in developing machine learning software for document processing automation. Uli holds a Bachelor’s and Master’s degree in Accounting and Finance from the University of St. Gallen, as well as a Ph.D. in Finance from TU Darmstadt. Following his academic achievements, he gained professional experience at McKinsey & Company in Berlin and Palo Alto. Subsequently, Uli served as the Managing Director of Rocket Internet SE in the US and played a key role in overseeing early-stage investments at ProSiebenSat1 SE. Since 2014, he has been an entrepreneur focused on process automation within the finance sector.
Niklas Oldiges
GBS Practice Leader Europe West